MONARC ENTERPRISES INC.

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BUSINESS EXCELLENCE THROUGH QUALITY MANAGEMENT SYSTEM

TERMS OF REFERENCE


1 Study the present status of management system in the organization by going through the documents, interacting with the management and staff and doing the gap analysis of the business. Then submit the report to top management and
the way forward.

2 Conducting one day/ half day workshop for management and staff for sensitization towards quality and ISO 9001:2000 and discuss way forward.

3 Giving standard, notes and handouts to the participants.

4 Visiting and running one/half day workshop for staff every month for 8 months.

5 Assistance in development of documents for QMS as per ISO 9001:2000.

6 Training of internal auditors for audit of QMS in the organization.

7 Launching of new QMS in the organization.

8 Conducting pre - assessment audit of QMS in the organization.

9 A list of Certification Registrars is presented from where you may select the certification company and full coordination is provided till the certification is achieved. We will not provide any assistance in case if a company selects certification body other than listed in the list presented by us.

DURATION OF PROGRAM


The total duration of program shall vary from 10 to 18 months depending on number of personnel, size of organization and the business of the corporation.

CONSULTANCY FEE AND PAYMENT SCHEDULE


1 The cost of studying the organization, carrying out gap analysis and submitting report to management will be negotiated and paid in advance.

2 The cost of whole program from development to implementation of QMS will depend on the business of the corporation, size of organization and different locations if any. The payment shall be 50% upfront on signing of the agreement. Balance 1st 25% on completion of 5th workshop and 2nd 25% on completion of the 8th workshop.

3 Price will be submitted on request to the companies who will seek assistance to change over from old standard of ISO9000: 1994 series to new standard of ISO9001:2000

4 Taxes and duties shall be charged additionally as and when applicable.

5 Alternatively - Man - hour / day can be negotiated for the visit of consultant(s), where in traveling, boarding, lodging and any incidental expenses shall be borne

CERTIFICATION FEE

Registration and Certification audit fee will be additional and borne by the client.