MONARC ENTERPRISES INC.

BENEFITS OF ISO9000: 2000

Some of the important benefits are listed as under:

1 Customer satisfaction and Market - It is needless to say that one satisfied customer is the best sales man and can bring many more. A satisfied customer is the best and the least expensive way to generate revenue and profit. So it becomes all the more important to find about customer satisfaction. The standard gives guidelines to understand the customer requirements well and satisfy them. Also the business world has become global marketplace with the technological growth and the geographical barrier is now no longer any barrier. The opportunity to export products and services and increase market share is in abundance. To enhance international trade, to increase market share and demand better price and to get better public image of the organization in the society and country, ISO 9001:2000 is the passport to it.


2 Organization - Improvement in the internal efficiency of an organization in order to increase productivity. The first step to improving internal efficiency in the organization is to analyze and have complete control over the processes. Once you have got the control on the processes, you have a baseline to work from.

The ISO 9001:2000 standard provides guidelines to achieve this control by documenting what you plan and work for it. It helps the organization to become system oriented rather than being individual oriented organization. It also gives specific targets to employees and avoids confusion within the organization, which improve staff morale, attitude and build team work in them. An additional advantage is that there is no blame culture, which saves time and maximizes the productivity by reducing the operational cost.

3 Competitive Edge - As this standard is becoming internationally recognized symbol and very popular, most of the countries are adopting to it. In many situations like large corporations and Government departments, ISO9001:2000 is becoming prerequisite requirement to contest for the bid. Also in the export market this is one of the most important requirement on which buyers are basing their decisions. So it becomes quite important to have ISO 9001 2000 registration for an organization.

4 Trained Employees - The importance of properly trained persons to perform activities effecting quality cannot be undermined. Quality of product can make or mar the image of organization in todays competitive market, which will decide the existence of the organization. One of the important requirements of standard is training of employees. By using the documented procedures for training of employees, organization can provide good knowledge and skills to employees to perform the task right first time and every time.

5 Product Quality and Trace ability - Quality product is the key word for success in the todays market and also when product liability is becoming important consideration, demonstration of Good Practice is now a requirement of an organization. The documented procedures and controls as per the requirements of standard provide evidences of control over all processes, trace ability of product, efficient system for product recall from market, complete records of production, statistical process control, design control and many more benefits.

6 Cost Control - Prevention is better than Correction. The standard provides quality assurance management system where by quality is built in the product rather than correcting. The companies who have implemented ISO 9001:2000 standards have shown savings averaging up to15% per annum. These may be out come of low rejection, less down time of machine, better planning, result from better work practices, more efficient time management, so on and so forth.

7 Last but not the least; it is just the beginning to the journey of moving towards total quality management in the organization.